Frequently Asked Questions
I bought a 2014 model year vehicle earlier this year. Am I eligible for the New Unlimited Mileage Warranty?
No. The Unlimited Mileage Warranty is only available starting with 2015 model year Mazda vehicles.
I paid for an extended warranty on my 2015 model year vehicle. Does this New Unlimited Mileage Warranty have an impact on the terms of the extended warranty that I purchased?
For Mazda Added Protection (MAP) contracts longer than 5 years: Your MAP contract and all the benefits remain unchanged.
For MAP contracts purchased with a term of 5 years or less: Your MAP contract now has the advantage of automatically being extended to unlimited distance.
How does this affect the kilometer limits of a lease? Does my lease now include unlimited kilometers?
Your lease agreement and contract is unchanged and does not make allowances for unlimited kilometers. All Terms and Conditions of your financial lease agreement remain in place for kilometer allowances, payments and penalties.
I installed accessories at the time of purchase. Are accessories also covered under the Unlimited Mileage Warranty?
Yes. Starting with 2015 model year vehicles in Canada, we will also be offering our Unlimited Mileage Warranty on all genuine Mazda OEM accessories purchased and installed at the time of vehicle purchase.
I have a 2014 Mazda. Can I purchase this New Unlimited Warranty?
No. At this time we are not offering the Mazda Unlimited Mileage Warranty as a Mazda Added Protection (MAP) product. We do, however, have a whole suite of added protection and extended warranty products available for previous model years. See your Mazda dealer for choices and options.
What if my vehicle requires repair when I am travelling in the United States? Am I still covered? Does the US have the same warranty coverage as Canada?
Mazda Canada Inc. (MCI) and Mazda North American Operations (MNAO) have a reciprocal agreement when it comes to warranty coverage while travelling in North America. Canadian 2015 model year vehicles will receive the terms of the Canadian Unlimited Mileage Warranty coverage even if travelling in the US, providing that the repair or diagnostic occurs at an authorized Mazda dealership while in the United States.
What are the differences between the previous warranty and the New Unlimited Mileage Warranty?
CURRENT COVERAGE
- Service Adjustments: 12 months/20,000 km
- New Vehicle Basic Warranty Coverage: 36 months/80,000 km
- Roadside Assistance: 36 months/unlimited mileage
- Powertrain Warranty: 60 months/ 100,000 km
- Anti-Perforation: 84 months/160,000 km
- Original Equipment Battery: 36 months/80,000 km
- Emissions Defect: 96 months/128,000 km
- Safety Restraint: 60 months/100,000 km
NEW UNLIMITED COVERAGE
- Service Adjustments: 12 months/unlimited mileage
- New Vehicle Basic Warranty Coverage: 36 months/unlimited mileage
- Roadside Assistance: 36 months/unlimited mileage
- Powertrain Warranty: 60 months/unlimited mileage
- Anti-Perforation: 84 months/unlimited mileage
- Original Equipment Battery: 36 months/unlimited mileage
- Emissions Defect: 96 months/128,000 km
- Safety Restraint: 60 months/unlimited mileage
Do Mazda Certified Pre-Owned Vehicles come with the Mazda Unlimited Warranty?
Mazda Unlimited Warranty applies to all new Mazda vehicles valid from date of purchase. A Certified Pre-Owned vehicle's warranty coverage may include any Mazda Unlimited Warranty balance within the warranty time period. For example, a Certified Pre-Owned vehicle that is four years old from date of purchase will be covered by the Mazda Unlimited 5-year Powertrain and 7-year Anti-Perforation warranties but not the 3-year New Vehicle and 3-year Roadside Assistance warranties. Regardless of original, new vehicle date of purchase, all Certified Pre-Owned vehicles include a Limited Powertrain Warranty for up to 7 years or 140,000 kilometres, whichever comes first.
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